Coaching and mentoring sessions keep individuals on track in terms of the values, vision and strategy of the business, and assist in the development of people in organizations.
Coach or Mentor staff to reach their full potential.
What is Coaching and Mentoring?
Coaching – an interaction that focuses on enhancing knowledge and skill. It is a way of having powerful and meaningful conversations and interactions delivering sustainable change and growth.
Mentoring - from the Greek word meaning enduring - is defined as a sustained relationship between an employee and a trusted advisor. Through continued involvement, the mentor offers support, guidance, and leadership as the apprentice goes through a difficult period, faces new challenges, develops skills and grows. Mentoring is generally regarded as the transfer of experience.
Why is coaching and mentoring of employees important? The concept and implementation of Mentoring and Coaching of individuals in business have grown significantly in recent years in South Africa as business recognizes the increased value of retaining and growing star performers. Regular coaching and mentoring sessions keep individuals on track in terms of the values, vision and strategy of the business and assist in the development of people in organizations. Coaching and mentoring help unlock potential, reinforce strengths and counteract any negative behaviour, all with the aim of maximising the individual’s performance.
Why is it necessary?
The coaches and mentors can very effectively transfer core skills
To increase the skill levels
For succession planning
Coaching and mentoring provides a learning channel that effectively transfers knowledge within the organization
Critical knowledge is maintained in the organization
Contextual learning is evident
Customization of skills in relation to the core activities of the business is retained
Cross training of staff can be achieved
The ability to identify 'fast track' candidates and prepare them for new jobs is enhanced by coaching and mentoring
Coaching and mentoring can ensure continuity of performance when key staff leave the organization because core skills have been transferred
Benefits to the Coach/Mentor
Further development of own skill level
Involvement in strategic activity
Increase in skill level
Access to detailed knowledge
Individual attention in terms of training and development
Career path progression
A highly interactive workshop Coaching and Mentoring will enable delegates to have a full understanding of the principles, methodology and practical implementation of coaching and mentoring. It will deal with the question of what coaching and mentoring is, the common things coaches and mentors are expected to do, how to communicate like a coach and mentor, how to identify and address behavioural patterns and problems, how to create rapport and how to measure changes and improvement. The workshop will use blended learning, taking the theory of coaching and mentoring and enabling delegates to practically implement their knowledge gained at the workshop into their working lives and role as mentor and coach.
Course Content Foundation theories in coaching and mentoring The application of a coaching and mentoring framework Critical success factors in coaching Ethics and a code of coaching conduct aligned to international best practice Feedback techniques in coaching and mentoring Develop a personal coaching and mentoring plan based on self-assessment of their needs Develop awareness around on going professional development through forming a community of practice in coaching and mentoring.
We introduce participants to key knowledge, attitudes and skills pertaining to coaching and mentoring in the business environment
Upon completion of this course you will be able to define the key concepts associated with coaching and mentoring:
Understand the basic processes behind coaching and mentoring
Understand the benefits of coaching and mentoring
Identify opportunities for coaching and mentoring
Understand the nature of the relationships that must be managed in any coaching or mentoring program
Use the knowledge for the overall benefit of the organization
What you will learn!
The principles of Coaching and Mentoring clarified
What is coaching and mentoring?
When is coaching and mentoring needed
What are the common things coaches and mentors are expected to do?
Coaching and mentoring do’s and don’ts
How to create rapport as a mentor and coach
How to communicate like a coach and mentor - Coaching structure and jargon
What questions to ask
How to identify and address behavioural patterns and problems
How to give feedback
Feedback formulas and techniques
How to measure the coaching and mentoring intervention
How to align individual values with company values as a tool for direction and focus
How to improve the decision making process
How to implement successful performance appraisals
Elements and structure of successful performance appraisals
How to approach performance appraisals as a coach and mentor
One on one vs group coaching
Dealing with conflict in dealing with teams, meetings and one-on-one environments
When to apply the rules
The do’s and don’ts
The best approach for yourself, teams and projects
The tick box of successful goal setting
How to create vision and team buy-in
How to influence teams and people
How to manage execution of plans by using coaching and mentoring conversations
How to coach yourself
How to adjust the tools and apply them to your own life