Our Workshops
Communication, Negotiation and Presentation Skills
Communication, Negotiation and Presentation Skills
Description
2-Day Workshop
Boost your career with effective communication
Being able to communicate, negotiate and present effectively is a critical management skill. When communication is not effective it can create conflict, misunderstandings and barriers that can negatively influence our most important inter-personal relationships at work and at home. Knowing how to communicate, negotiate and listen effectively can make the difference between success and failure.
This course is designed to provide delegates at supervisory and middle management level with the skills, knowledge, techniques and strategies to communicate, negotiate and present effectively so that they can get their point across in a confident, clear manner, improving efficiency and productivity.
Be memorable and persuasive
Good communication skills can really make or break any business undertaking - great communication leaves a memorable and long-lasting impression, that never fails to leave customers coming back for more, more, more!
Unpack and understand the language and communication skills you need to develop your verbal and written communication skills, as well as understand the processes of persuasion.
Workshop Outline
Effective communication skills
Effective Presentation and Negotiation skills
Coping with confrontation
RACI Model for improved communication
How to employ EQ to be a better communicator
Outcomes
- Creating a positive impact on the audience
- Communication skills – Voice projection, vocal techniques
- Time Management skills in Presentations
- Professional image
- Managing Gender and Cultural differences during presentations
- Understanding and projecting a positive attitude towards one’s audience
- Planning effectively for presentations
- How to handle questions / feedback effectively
- How to think on your feet
- Knowing when and why to use the different types of presentations
Presenting in front of a camera – this is particularly effective when we present an on-site workshop. We record the delegates before and after presentations.
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On-Site Workshops
- All workshops are offered in-house at your offices to a minimum of 5 delegates
- You provide the venue and refreshments, Front Foot supply all the workshop material
Remote Workshops
- All workshops are offered remotely to a minimum of 5 delegates
- Front Foot supply all the electronic workshop material
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